StarrAutoRentals Rental Policy

Rental Requirements

All drivers must present a valid driver's license and credit card in their own name. Driver's must have a safe driving record and may be subject to a Department of Motor Vehicle check. Full coverage insurance is required on all our vehicles and must be verified prior to rental.

Cancellation Policy

We require a minimum of 48 hours cancellation notice:
48 hours or more cancellation notices are at NO CHARGE.
Less than 48 hours cancellation notices are subject to ONE FULL DAY RENTAL charge plus all applicable taxes.

Special Equipment

Child safety seats are available for those who will be traveling to town with young children. We also offer complimentary cellular phones (not including minutes).

Holiday Hours

Location hours may vary. Please give us a call if you will be arriving on a holiday to discuss our locations hours of operation.

Rental Rates

All rental rates are based on a 24-hour period. Our vehicles are not available on an hourly rate.

Refueling Charge

You will be provided with a full tank of gas at the time of your rental. We ask that you return the vehicle with the same gasoline level. The fuel level amount will be printed on your rental contract. If you return it with less gasoline, we will charge you $6.49/gal used. (Rate is subject to change based on current gas price).

International Drivers

International drivers are welcome! We accept foreign drivers license for many countries, and of course all international licenses are accepted. Drivers with foreign licenses must present your passport along with your driver's license.

Late Charge

We do offer a 1-hour grace period. If you exceed the 24 hour period by more than 1 hour, a per hour late charge will apply to each hour late. Maximum 2 hours permited, after the 2nd hour an additional full day rate will be applied.

Production Use

Additional photos are available of all our vehicles upon request.

Professional Chauffeurs

For those of you that would like to sit back and enjoy the sights, we offer professional drivers at an additional cost. Please contact any of our locations for more information.

Complimentary luggage transfer service

Should you run out of luggage space in your vehicle, we will provide assistance to transfer your luggage to your hotel.

2nd Choice Vehicle

Although, we will try our very best to provide you with the vehicle of your choice. We ask for you to choose an alternative vehicle in the event your first choice becomes unavailable. Unfortunately, we have no control over vehicles not being returned by customers on time or if the vehicle is returned with physical or mechanical damage.

Driving Rules & Regulations in California

California state law requires that when you are traveling in a motor vehicle, the driver and all passengers must wear their seat belts at all times. Children weighing less than 50 pounds must be secured in a child safety seat.
Driving while under the influence of alcohol or drugs is a serious offense in California. A person is considered legally drunk when his or her blood alcohol level reaches .08%. It is illegal for anyone less than 21 years old to consume alcohol in any quantity at any time in California.
Smoking is not permitted in restaurants, bars, theaters, auditoriums and most public buildings.
In California, parking meters and painted curbs are in operation and are closely monitored 24 hours a day by the authorities. Citations and fines are expensive; to avoid them, be sure to read all parking signs carefully before parking your vehicle.

Age Requirements

Minimum Age: 21
All drivers must have a valid drivers license and meet our minimum age requirement of 21years and have full insurance coverage.

Please contact our office for more information. *Surcharge may be applied to renters/drivers under the age of 25. Full insurance coverage is required on all our vehicles and must be verified prior to rental if additional coverages are declined. Some credit card companies provide additional coverage beyond whatever personal automobile insurance may cover, but it is best to verify this with them directly before your rental.

Clients from outside the United States must present their current valid driver’s license and a valid passport at the time of rental.

Additional Drivers

Additional Drivers:
Must have valid drivers license and full coverage insurance.
Additional Driver fee may apply.

Driving Area Restrictions

Vehicles are not allowed across the Mexico border.

Deposit Requirements

Our authorization deposit amount will vary depending on the type and value of the vehicle. Exotic and high-end luxury vehicles will require larger authorization amount.
The following are accepted for deposit:

VISA
Master Card
AMEX
Discover

Non-Smoking Policy

Starr Auto Rentals encourages a smoke free environment when inside of any of our meticulously detailed vehicles. If a client chooses to smoke the rental agreement will be assessed a cleaning fee determined by the renting location.

Pick-ups and Drop-offs

Free local pick-up and drop-off service.

Terms of Service - Online Reservations

Online Reservations - The total amount of your vehicle rental sent in an online reservation request is an ESTIMATE of the charges due upon return. The estimated total excludes the following types of charges.

Insurance Coverages
Tax
Service Fees
Fuel Charges
Additional Mileage Charges

Reservation Booking Number - When you first place your online reservation you will receive a reservation BOOKING NUMBER that is only a REQUEST sent directly to our reservation center. The first available agent will then check availability on your vehicle and send a RESERVATION RECEIPT by e-mail confirming the details of you reservation.

If you have not yet received a RESERVATION RECEIPT and need to confirm your reservation you may contact the Reservation Center and refer to your booking number.

Vehicle Availability - All vehicles are based on availability upon the time of your request. If you placed your reservation online you will be notified by e-mail with a similar vehicle or in some cases even provide an upgrade.
TEL: (310) 733-6201
ADDRESS: 8964 National Blvd. Los Angeles, CA 90034 USA